Who We Are
For emergencies, dial 911
The Morrisville Police Department is committed to keeping our neighborhoods safe. We provide professional law enforcement services and work closely with the community.
Our core values—courage, integrity, and professionalism—guide our police services. We strive to treat everyone with respect and dignity.
The Morrisville Police Department earned national accreditation on November 11, 2023. This honor is from the Commission on Accreditation for Law Enforcement Agencies (CALEA) in the Advanced Law Enforcement program. In 2021, we began the journey to Advanced Accreditation, meeting 461 standards.
CALEA accreditation is known as the gold standard in public safety. It emphasizes community-oriented policing. To achieve this, police departments must follow a recognized code of conduct and meet strict professional requirements. This code must be accepted by law enforcement, the legal system, and the public.
911 Emergency Calls
You should call 911 for emergencies with an urgent need for police, fire and/or medical help.
If you accidentally dial 911, please do not hang up. Stay on the line and let the operator know that it was an accident.
When you call 911, be prepared to provide:
If you want to remain anonymous, inform the operator of your preference. You may also dial 911 to report suspicious persons or activity.
Alarm Ordinance Updates Take Effect January 1, 2027
The Town of Morrisville is committed to maintaining a safe and secure community for residents, businesses, and visitors. To support this commitment, the Morrisville Town Council has approved updates to the Town's alarm ordinance related to police response. The changes will take effect on January 1, 2027 and are intended to reduce false alarm activations, helping ensure police resources remain available for true emergencies and public safety needs.
The updated ordinance includes:
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A clearer definition of false alarms, including accidental activations and alarms caused by improper system use.
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A provision that allows for the discontinuation of police response to alarm systems under certain circumstances. Any decision to discontinue police response must be approved by the Police Chief and preceded by written notice to the alarm user.
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A 15-business-day appeal period for alarm users who wish to challenge a false alarm determination.
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An updated fee and penalty structure, as outlined in the Town's fee schedule
Before the ordinance takes effect, alarm users are encouraged to:
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Review and test their alarm systems to ensure they are operating properly.
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Work with their alarm service provider to confirm compliance with updated notification and response requirements.
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Review the updated fee schedule and familiarize themselves with the appeal process.
Questions?
Contact Dana Smoak, Senior Administrative Assistant at (919) 463-1600
Animal Complaints
Excessive barking or unleashed dogs at large may be a violation of a Town ordinance. To report excessive barking or unleashed dogs, call the non-emergency number at 919-469-4012.
The Police Department does not take calls about lost or roaming animals. They also don’t respond to requests for animal removal. Wake County Animal Control handles any complaints of stray or rabid animals. Please call Wake County Animal Control at 919-856-6911.
Call 911 to report an aggressive animal or animal attack.